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Roadmap & Career Ranks
import { Badge } from ‘@astrojs/starlight/components’;
Progression through Moderator Academy is structured around measurable technical milestones and operational responsibilities. Each tier establishes clear expectations and command permissions.
Qualification Hierarchy
Section titled “Qualification Hierarchy”Level 1: Trainee / Recruit
Section titled “Level 1: Trainee / Recruit ”- Core Focus: Mastery of Community Guidelines, server-specific rules, and Discord Terms of Service.
- Assessed Competencies:
- Calm chat communication etiquette and constructive mediation tone.
- Clear, structured incident escalation to senior moderators.
- Complete familiarity with channel architecture and FAQ directories.
- Typical Permissions: Short preventative
Timeout(up to 5 minutes), message deletion with incident logging. NoKickorBanauthority.
Level 2: Field Moderator
Section titled “Level 2: Field Moderator ”- Core Focus: Autonomous day-to-day chat moderation and proportional disciplinary enforcement.
- Assessed Competencies:
- Application of the tiered sanctions framework (Warn, 1h–24h Timeout, Kick).
- Dynamic slowmode calibration during traffic spikes.
- Proficiency with moderation bot command suites (
/warn,/history,/mute). - Defusing heated controversies without personal hostility.
- Typical Permissions: Manage Messages, voice channel disconnect, extended timeouts, and discretionary member kicks.
Level 3: Shift Supervisor / Lead Mod
Section titled “Level 3: Shift Supervisor / Lead Mod ”- Core Focus: Operational team leadership, crisis response coordination, and incident management.
- Assessed Competencies:
- Coordinated raid response and emergency lockdown execution.
- Ban appeal arbitration and internal dispute resolution.
- Heuristic tuning and regex refinement for Discord AutoMod.
- Onboarding and mentoring junior moderators.
- Typical Permissions: Permanent bans (
Ban), audit log triage, and emergency channel lockdown overrides.
Level 4: Infrastructure & Security Admin
Section titled “Level 4: Infrastructure & Security Admin ”- Core Focus: Server hardening, webhook security, role permission architecture, and forensic investigations.
- Assessed Competencies:
- Mitigating OAuth token theft and social engineering vectors.
- Designing privilege-escalation-proof role matrices.
- Managing Modmail infrastructure, bot permissions, and API rate limits.
- Enforcing mandatory 2FA policies and routine permission security audits.