---
title: "Discord Support: Ticket Portal"
description: "Formally submitting complex inquiries, ownership disputes, and appeals via dis.gd/request."
---

## Official Web Ticket Support (dis.gd/request)

For complex escalations that transcend an individual chat message (such as server hijacking, owner account succession for abandoned communities, major billing anomalies, or formal ban appeals), submit a web ticket through Discord's official request portal:

* **Official Portal**: `https://dis.gd/request`
* **Mandatory Parameters**: Account registration email, inquiry classification, numerical identifiers (Server Snowflake ID, User Snowflake ID), and structured chronological evidence.