---
title: "Discord Support: Social Support"
description: "Official Discord social support channels, system status monitors, and anti-impersonation protocols."
---

## Official Social Channels & System Status

Discord maintains public verified channels to announce service disruptions, major outages, and basic member guidance:

* **Official Status Page**: [discordstatus.com](https://discordstatus.com) (Real-time telemetry for API, WebSocket gateway, voice servers, and payment gateways).
* **Official X (Twitter) Handle**: `@discord_support` (Informational alerts; does not reset passwords or resolve account appeals).

:::warning[Cybersecurity Alert]
Discord **never** solicits account passwords, backup codes, or 2FA tokens via social platforms or direct messages. No genuine Discord representative will ever reach out via Instagram, Telegram, or personal Discord DMs offering to resolve your account status.
:::